Your questions answered

Service Related

Our minimum order quantity starts from 50 pcs per style. You can have multiple sizes within that MOQ.

Yes, we offer samples before the bulk order. So, you can be confident on the products before giving the bulk order.

Yes we offer bio-silicon wash. “Bio silicon wash” refers to a fabric finishing technique that combines bio-washing (using enzymes) with silicone treatment to enhance softness, smoothness, and durability, while also potentially improving color and reducing pilling

We have a proper 3-layer quality check during our production. First thing, once we cut the fabric into panels, we make sure all the panels are free of any damages or stains. Then, during stitching, our inline QC in-charge will regularly check if the stitching is even and the SPI (Stitches per Inch) is as per our approval. After stitching is finished, our QC team checks each garment individually. They see if there are any defects, pin holes or oil stains and trim all the extra sew threads. Also, during ironing, our ironing master ensures everything is defect-free and does random measurement checks. Apart from these QC checks, we are also open to any 3rd party QC checks before dispatch at your cost.

Even though we do thorough quality checks at every stage, sometimes, due to manual work, a few errors can slip through. If you find any issues within 2 weeks of receiving your order, you can inform us. If it is a correctable issue, we can take back the goods and rework on it and send you back. If it is a non-workable issue, we can discuss for a fair solution.

Yes, we offer design services and it is free of cost post order confirmation.

Yes we provide all type of premium embroidery and premium printing services.

Kindly contact our sales team and they will guide you through the process of placing your order.

Yes, we offer pre-production sample with the approved fit, colour and design before proceeding for the bulk production.

Your questions answered

General Knowledge

Supima cotton is a premium, extra-long staple cotton grown in the USA, known for its exceptional strength, softness, and durability, making it a popular choice for high-end apparel, home textiles, and accessories. Click Here to Read More.

Ring-spun cotton is a type of cotton yarn produced through a process that results in a finer, softer, and more durable fabric compared to regular cotton. It’s known for its comfort, breathability, and suitability for various applications like clothing, towels, and home textiles.

Mercerization is a textile finishing treatment, primarily for cotton and flax, that improves dye uptake, tear strength, and imparts a silk-like luster by swelling the fibers and converting their structure.

The garment lifespan depends on the usage. Although we manufacture every garment with high-quality yarns and dyes, the longevity of garments depends on how the customer cares for it and following the wash care instructions properly.

Bio-Wash: A pre-treatment process using enzymes to remove excess fibers and improve fabric softness, smoothness, and durability.

Bio-Silicon Wash: A finishing process combining bio-wash with a silicon softener to enhance fabric softness, drape, and a silky feel while reducing pilling.

Knitted garments are very delicate, unlike woven fabrics and require careful maintenance for a longer lifespan. Therefore, following wash care instructions is crucial to prevent any fabric damage, colour fading, or tears.

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